MAIN IMAGE: Terence Sewraj – The Virtual Agent CEO
Advertorial
Leading South African proptech company, The Virtual Agent (TVA) continues to expand and refine its customised offering, empowering estate agents with more time-saving digital tools.
Integrating a broad range of functions – from Data insights and Know Your Customer (KYC) databases to insightful property reports and audit-ready FICA and Fraud reports, the company’s range of services assist agents at every step of the property transaction journey.
- Chief Executive Officer, Terence Sewraj says, “Our reputation for delivering high-quality data insights continues to grow, as more agents embrace our comprehensive CRM modules and API options. We offer a unique perspective, striving to equip estate agents with a complete suite of tools on a single platform. Estate agents are consistently impressed when they discover the full range of features our product offers.”
- To keep estate agents up to date with the company’s evolving offering TVA has refreshed its website to include a more comprehensive overview of the services agents can rely on as subscribers.
Among the features currently offered by TVA are:
- Know Your Customer
- Property Reports
- Data Management – CRM
- Listing Syndication
- Deal Tracking
- Advanced Dashboards
- Fica Checks
- Fraud Assessments
Knowing how to use new tools is not always easy, so TVA has made demo data available. Demos illustrate how the tools can be used and where they fit into an agent’s sales journey.
TVA’s Head of Sales & Marketing, Candice Goldberg says the refreshed website provides a far better overview of the company’s services.
“Over and above these features, as a software development team, we also offer customised software development, including a white-label service. KYC has been available as an API for a while, and we are excited to announce that a property reports API is now also available. With this new capability, which is inclusive of our property reports, larger group clients can canvas their farming areas quicker.”
Goldberg encourages agents to visit the new website for a complete list of TVA’s features but says there are two capabilities she would like to highlight: the Fica and Fraud module and integrated marketing campaigns.
FICA and Fraud reports
The report takes seconds to generate once the pictures and documents are uploaded. If non-compliance is detected, both the client and agent are notified, and the report will not be issued. “Currently only individuals can be verified,” says Goldberg.
Marketing campaigns
Estate agents can easily manage and create their own bulk email and SMS campaigns using TVA’s CRM package. “It’s all there,” says Goldberg.
“Agents can personalise templates and sort and segment their databases where the data is stored and action their own campaigns, without additional subscription services. Basic email analytics is also included in the standard subscription. The TVA interface was designed by Estate Agents for Estate Agents and was built with simplicity in mind, making it very easy to use.”
Nurturing long-term relationships is made easy with birthday reminders and purchase anniversary scheduled to never miss an important date.
Bridging finance
As an additional service to estate agents, TVA has partnered with the bridging finance company, Snappit, to provide quick access to advances on commission.”
“Snappit has digitised the process of applying for an advance on commission for a sale that is waiting to go through the Deeds Office,” explains Goldberg.
“We have made the process simpler and quicker by prepopulating information in the application and, because the process is digitised, agents are given access to the funds within a very short time.”
“We are working on extending the option of Snappit bridging finance to buyers and sellers too so that they can access cash upfront if they need,” says Goldberg.
TVA is trusted by over twenty-five thousand registered property professionals and is an independent proptech company offering a subscriptions-based service to the best estate agents in South Africa. Over twenty-five thousand registered property professionals trust TVA. As an independent proptech company, we offer a subscription-based service tailored to the best estate agents in South Africa, providing cutting-edge tools and insights to elevate your business.
